Shipping & Refund Policy
At Dangerfox Inc., we strive to provide exceptional service and deliver the highest quality recording studio furniture to our valued customers. Please take a moment to review our shipping and refund policies outlined below.
Shipping Policy:
We understand the anticipation that comes with ordering our meticulously crafted and customized furniture. Our current lead time from order to shipping is 12-14 weeks. This timeframe allows us to ensure that each piece is carefully crafted and tailored to meet your exact specifications.
Once your order is ready for shipping, we will provide you with a tracking number. This allows you to monitor the progress of your shipment. We take great care in packaging your furniture securely to minimize the risk of damage during transit. We rely on trusted shipping carriers to deliver your order safely and efficiently.
Upon delivery, we recommend thoroughly inspecting your furniture for any visible damage. In the unlikely event that you notice any issues, please contact our customer support team within 48 hours, and we will swiftly address the matter.
Refund Policy:
We understand that circumstances may change, and you may need to reconsider your order. Therefore, we offer a 30-day refund policy from the date of purchase. If you decide to cancel your order within this timeframe, you may be eligible for a refund.
We invest the purchase funds into your desk in the first few weeks of your order, because of this we cannot offer refunds once we’ve started processing your desk into production.
To initiate a refund, please contact our customer support team at Su*****@da*******.com and provide your order details and we will guide you through the process.
Please be aware that any refund requests received after the 30-day period will not be eligible for a refund. We encourage you to reach out to us as soon as possible if you have any concerns or need to initiate a return.
Our team is dedicated to ensuring your satisfaction, and we are here to address any questions or issues you may have regarding our refund policy. Your trust and satisfaction are of utmost importance to us, and we will strive to resolve any concerns to the best of our abilities.
Thank you for choosing Dangerfox Inc. for your recording studio furniture needs. We appreciate your understanding and cooperation in adhering to our shipping and refund policies. Should you have any further questions or require assistance, please do not hesitate to reach out to our customer support team.